Shipping policy

Welcome to ArwaHouse. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Any applicable shipping charges will be displayed before you complete your purchase.

Delivery Time

Estimated delivery times are as follows:

Local Deliveries: 2–7 business days
National Deliveries: 3–10 business days
International Deliveries: 7–21 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including customs processing, weather conditions, or courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking information (where available).

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. ArwaHouse is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

If you notice an error in your shipping information, please contact us immediately at contact@arwahouse.com.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at [Your Email Address] or [Your Phone Number]. We will work with the shipping carrier to investigate the issue.